ACAT Assessment

ACAT stands for Aged Care Assessment Team and is made up of representatives from the Commonwealth Government Department of Human Services (DHS).

An ACAT assessment must be booked through MyAgedCare. You can contact them yourself; your doctor can make a referral, or we can do it for you. Just contact us and one of our friendly expert caregivers will handle the red tape for you. An ACAT assessment will not cost you anything. In an urgent situation, it is possible to get an assessment within a couple of days but routinely it could take up to 6 weeks to get an assessment.

Nobody likes the thought of being “Assessed” but it’s really nothing to be too concerned about. The ACAT people are just trying to work out what types of service and care would be the best for you as an individual. The assessors could be nurses, physiotherapists, occupational therapists and/or social workers, and they really do have your best interests at heart.

The team will usually meet with you in your home, but it could be a hospital or other location where you happen to be at the time. The visit will generally take around one hour and they will ask questions about your health as well as your medical, physical, psychological, and social needs.

You will not be asked to make any decisions on the spot, and it is perfectly OK to have a relative, friend or other support person of your choice there with you during the assessment.

If the assessor decides that your needs are relatively minor, they may rule that you are eligible for a Commonwealth Home Support Program, and they will usually tell you that on the day. However, if your needs are more complex then they will consider you for a Home Care Package and it can take a couple of weeks before you receive a letter informing you of their ruling.

Once a Home Care Package has been approved, it can be a very long time until a package is actually allocated to you. Contact MyAgedCare for information on waiting times. If you need services to commence before a package has been allocated to you, you might like to consider buying private services to tide you over.

Get the right care for you! live your best life, independently & with dignity in your own home.